FTD Flower Delivery
Is 20% discount of FTD (forgot to deliver) sufficient for my failure to deliver flowers to my mom for Mother's Day?
My mother lost her daughter almost a year ago, leaving behind a 1 year old. She just gave her granddaughter with her father (divorce) three weeks before Mother's Day. Day Mother was going to be alone, so wasted and spent $ 80 on flowers from FTD (forgot to deliver). I usually use 1800FLOWERS, but I just use any ad who came at first, but unfortunately it was FTD. So I called them, wondering how Mother's Day was completely lost, and I offer 20% discount saying it has the order, but somehow got lost, and delivered on Thursday. is 20% enough, figure 1 / 2 off at least. "Mistakes are enough to offer only 20% to maintain profitability? Or is it just a greedy, heartless company?
I would tell them not to give any FTD flowers, because there's a reason why he wanted to be missing that day and the day is useless now. If they give you a hard time, tell them that history has told us here about her mom. cancel the order and make sure that dont charge for anything because it was their mistake. I did not even try to fight them for a discount. Why talk managers and higher ups? helping you only if you complain in this situation. should offer for free before they lose their business, if you please question. call another reliable delivery service and have to deliver flowers in place. then never use FTD again.
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